シンジカトウデザインの笑顔になれる食器や雑貨がいっぱい。生活雑貨通販「ゼルポティエ」

特定商取引法に基づく表記

販売業者

有限会社ゼルポティエ　ＺＥＬＥ　ＰＯＴＩＥＲ 

運営統括責任者名

熊谷　征明　　Masaaki Kumagai 

郵便番号

507-0812 

住所

岐阜県多治見市下沢町4-27-2 address　4-27-2　Shimozawa-cho Tajimi-city Gifu-ken Japan 

商品代金以外の料金の説明

消費税10%、及び送料、ご入金の際の手数料・代引き手数料。 納期等が若干変る場合がありますご了承ください。品切れの際はメールにてご連絡させていただきます、ご了承ください。

・海外発送の場合
日本国外に発送された商品には、受取人であるお客様の国の該当局により、輸入税、関税およびその他の手数料が課されることがあります。
国際郵便物の受取人は、受取人元の国に商品が到着次第、課税されるこうした輸入税、関税およびその他の手数料を支払う義務があります。
関税局から商品を受け取る先に派生する料金は、商品の受取人によって支払われねばなりません。当店では、こうした税金の課税について一切関与できないうえに、関税額を事前に算出することもできかねます。関税に関する法律は、国ごとに大きく異なっておりますので、詳細につきましてはお客様の最寄りの関税局までお尋ねください。商品が税関での手続きが必要とみなされると、当店がご案内しております配達所要日数を大幅に超えることがございます。

-About the other charges on top of the merchandise price-
10% Consumption tax, shipping charges, bank transfer fees and COD charges（Only in Japan）

For overseas customers:

-Customs, Duties, and Taxes-
Orders that are shipped to countries outside of Japan may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

-the shipping cost-
International shipping charges will apply. Due to the system of the site, the shipping charges will not be added automatically to the total price. We will inform you about the shipping cost later.

For the shipping charges and the estimated delivery time, please see the link of Japan Post EMS page below. Post office
 

申込有効期限

ご注文が届いてから定休日を除く7日以内。ご注文後2〜4日以内にオーダー確認メールが届かない場合は入力ミスなどによりオーダーされていないものとします。再度ご注文ください。オーダーの確認メールがお客様に届きましてから7日以内にお振込みのなき場合、キャンセルとさせていただきます、ご了承ください。但し代引き・カード支払いの場合はこの限りではありません。

-Time Limit of an offer for a sales contract-
Within 7 working days after we receive your order. If you have not received an order confirmation email within 2 – 4 days after placing your order, please presume that your order has been cancelled due to some sort of input error. Please kindly place your order again. If no payment has been made within 7 days after you receive an order confirmation email, your order will be also cancelled. Your kind understanding would be very much appreciated.

Please kindly understand that the estimated delivery date may change slightly. We will contact you in case of your item(s) being out of stock. We would appreciate your kind understanding. 

不良品

ご注文と異なる商品や不良品が万一届いてしまった場合。イメージ違い、サイズ間違い、ご注文間違い、搬入不能など、お客様のご都合による返品・交換は行っておりませんので、ご注文前にご確認をお願いします。
表示されている商品サイズについては製品の性質上、目安としてお考え下さい。

-Defective or Faulty Products-
Should you have received a product which is either wrong, defective or faulty, please contact us within 7 days after receipt of the merchandise. If you receive a defective or faulty product, we will either give you a full refund or send you the same product for free.

However, please understand that we do not regard the followings as defective or faulty:

1.As for fabric products, no minor printing defects or faulty, imperfect sewing, uncut threads or creases are accepted as defective or faulty.
2.As for porcelains, no products whose size and weight are different from the ones indicated on the product page as well as no minor printing defects or faulty, uneven glazing or deformed boxing or packaging are accepted as defective or faulty.
3.We offer no refund or exchange if a customer ordered the wrong item or the wrong size by mistake, if a customer believes the product is not as the same as they presumed, if it is impossible to deliver the products to the customer’s or if there are any other unclear reasons to request for return or exchange.

Please check these conditions out carefully before placing your order.

-Damaged or Lost Product-
Should you receive a product damaged or partly or entirely lost in transit, please file a damage report at your local post office to investigate the matter. The time frame for the investigation is 6 months since you received an email regarding delivery. This email has a tracking number for your product. Depending on the value of the content, up to 2 million yen compensation will be paid if your item is lost.  

販売数量

1個または1セットからご注文可能です。
商品により数量を限定して販売することがございます。
商品ページに記載。

-Unit Numbers of the Products:-
Unit numbers of the products are indicated on the product page  

引渡し時期

ご注文後（銀行振込または郵便振替の場合はお振込確認後）から、7日以内（定休日・祝日・祭日は除く）の発送となります。
クレジットカード払い・代引きの場合、ご注文後7日営業日以内に発送。
但し欠品等については納期・商品発送日をメールにてお知らせいたします。

-Delivery Time:-
Express Mail Service is provided by Japan Post Service.
We will process your order and dispatch it within 14 days via EMS.
Delivery time: 4 to 7 days
Note：Delivery may not be available in some areas due to war, natural disaster, strikes and other unforeseen events. However, we will inform you the estimated dispatch date by email regarding defective products.  

お支払い方法

・クレジットカード決済

・銀行振り込み

・代引き

・郵貯振替


-About payment methods-
[Creditcard PayPal]
PayPal is an online payments and money transfer service that allows you to send money via email.

PayPal
>>>https://www.paypal.com/us/

-Payment by Credit Card-
If you choose EMS as your shipping method, the shipping cost will be displayed as 0yen due to the system but you will be charged for overseas shipping fees. We will inform you how much the shipping cost will be after calculating it via an order confirmation email. As PayPal will send you an instruction email regarding how to make payment, please check the email carefully and complete payment.

-The procedure from purchasing to completing payment-
Add to Cart ⇒ Order Page ⇒ Order Completed ⇒ (Click the link to make payment in the email) ⇒Payment Completed  

お支払い期限

【クレジットカード決済】　ご注文後　1週間以内

【銀行振り込み】ご注文後　1週間以内

【代引き】商品受け取り時に運送会社ドライバーにお支払い下さい


-Time limit for payment:-
Credit Card: within 7 days after receiving the order confirmation email. Your order will be automatically cancelled if we do not receive payment from you within 7 days.  

返品期限

商品到着後７日以内であれば（ギフトを含む）、下記に該当する場合を除いて、すべての商品が返品可能です。但し、この場合に生じる送料などの諸経費はお客様のご負担となります。

1)イメージ違い、サイズ間違い、ご注文間違い、搬入不能など、お客様のご都合による返品・交換は行っておりませんので、ご注文前にご確認をお願いします。
2)使用済み商品、着用済み商品、破損した商品、配送時の梱包から取り出された商品、タグが取り外された商品、小物などの内容物が紛失された商品。
3)アウトレット商品

-Time Limit for Returns-
As long as it is within 7 days from the receipt of the product (including gifts), we will accept any returns except the followings. Please note that any costs such as the return postage must be borne by the customers.

1.Please double-check your order carefully as we do not accept returns and exchange owing to wrong images, wrong sizes, mistaken orders, undelivery (being unable to deliver) and so on;
2.Used products, worn products, broken products, unboxed products, untagged products, any products whose original accessories are missing.
3.Outlet Products
 

返品送料

当社負担(但し当社責任によるものの場合）

-Return Postage-
We will bear the return postage if we are responsible for the defective or faulty product  

サービス名

Shinzi　Katoh　＆「ゼルポティエ」 (ＺＥＬＥ　ＰＯＴＩＥＲ) 

電話番号

0572-22-3421 

公開メールアドレス

info@zelepo.co.jp 

ホームページアドレス

https://www.zelepo.co.jp/